FIRST STEP: Check delivery areas

Before joining our customer base, take the first step by checking to see if your shipping address is located within any of our delivery areas. We currently deliver local and sustainably grown produce to residents in the Charlotte, Triad, Triangle, Jacksonville, New Bern, Wilmington, Fayetteville, Greenville, Hampton Roads, Danville & Richmond areas.

SECOND STEP: SIGN UP HERE

Each Thursday, the order page will open by 6pm (earlier for those who follow us on Facebook or Twitter). On Friday morning, our customers will receive an email which will inform them our our weekly offerings and the contents of the Variety Baskets for the week. Our Variety Baskets are delivered automatically and contain the most popular items. Many members choose the basket of the week option so that they can try new produce or enjoy the weekly surprise. If you would like to receive the Variety Basket of the week, just sit back and relax. We will handle the rest!

For those members wanting to pick and choose specific items, we offer the option to completely customize delivery orders. This can be done on our Order Page. The order page will close promptly at 11:59pm on Saturday nights. This allows us time to place orders with our farmers.

POINTS SYSTEM
**Our points system allows members to pick and choose items based on the size of their family. For example, signing up for the Just for Two basket, $35 per week, will allot 60 points. With these 60 points, members can then choose the items to be delivered, according to the point value of each item.

DELIVERY HOLDS
If at any time members are out of town, they may place their deliveries on hold. To do this, active members must go to the "holds" page, check the box next to the corresponding date, and click save. Please do not email us directly to ask for a hold. By following the simple steps listed above, you will not receive a delivery or be charged for these weeks.

BILLING
Upon becoming a member, we will bill your debit/credit card for the $15 yearly membership fee, in addition to the amount of your first delivery. The packaging fee helps to cover the cost and replacement of boxes and other packaging materials. This $15 will be charged annually on each anniversary of your sign up. Therefore, please only enter your card information when you are ready to start receiving your deliveries.

REFUND/CANCELLATION POLICY
Your membership will be ongoing until you elect to cancel your account with us, which you can do so by emailing us through the contact page. If at any time during your membership you are not satisfied, please contact us via email. We guarantee everything we deliver 100%, no questions asked.

DELIVERY SCHEDULE
On Tuesday, Wednesday, or Thursday your delivery will be made to your house between 12pm and 9pm during the summer months. You do not need to be home to receive your delivery as the packages come insulated and with ice packs to keep your produce cool and fresh. We do suggest leaving a cooler out in the summer months to further insulate your produce.

REDUCE, REUSE, RECYCLE
Please save any packaging materials that come in your basket including, ice packs, water bottles, insulation, berry baskets, and clam shells. This helps us reduce our carbon footprint and packaging expenses. We will pick them up and use them again!